Quality standards

High quality standards and systems underpin Mode’s operations. We have achieved several nationally recognised awards:

  • IiP (Investors in People)  Gold Standard
  • ROQA (Recognition of Quality Award)
  • OSLA (Off-Site Learning Award)
  • Matrix (working towards)

Continuous quality improvement is high on our agenda. We’re currently working towards the Matrix Standard, the initial advice and guidance quality standard.

Ofsted on quality at Mode

Some of Ofsted’s observations about our quality at Mode:

  • Management of the provision is strong and highly effective.
  • Company priorities are clear and improvement targets ambitious.
  • Through well focused investments in staff training, staff have developed the skills needed to improve programme management, the quality of provision and learner success rates.
  • Quality improvement processes are strong.
  • The comprehensive and responsive quality assurance system, identified as a strength at the last inspection, continues to be improved and strengthened.
  • Mode is committed to quality improvement and the sharing of good practice.
  • Through an outstanding collaborative partnership between six local hairdressing providers, the observation of teaching and learning and self-assessment processes and practices have  significantly improved the provision.
  • The self-assessment process is inclusive and makes good use of learner and employer feedback to inform the judgements in the report.
  • Development planning is thorough and actions are precise, timely and lead to good improvement.


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